First of all, the investment has been minimal compared to other alternatives and the improvement in revenue stream has been fabulous, sometimes getting the money in the bank within the same week from the date of service. Unheard of before I had this service. Jaime Lozano, M.D., RADM CORP, Miami Florida
The software is intuitive and easy to use, doing most of the mundane billing processes automatically without user interaction. Billing Manager, Northern Nevada Radiation Oncology, Reno NV
Iridium Suite has improved the insurance turn around, AR management, and improved our cash flow. Carl Bogardus, M.D., Director of Clinical Services; O.U. Medical Center, Oklahoma City, OK.
I saw an immediate return on my investment. The transition to Iridium Suite allowed me to eliminate costly administrative office space and decrease the amount of labor hours being attributed to collections. Daphne Palmer, M.D., Northern Nevada Radiation Oncology, Reno, NV
Iridium Suite has safeguards that prohibit billing inappropriately for certain services. It also has helped with PQRI which will become mandatory for us. Mary Alice Streeter, CPA CMPE, Administrator; The Cancer Treatment Center, Wooster, OH
The training and support that I’ve been provided has been excellent and very professional. It has been consistent since we started using the system four years ago. Tana Rael, Billing Manager, Four Corners Radiation Oncology, Farmington, NM
In response to the question: How would you compare Iridium Suite to past experiences your practice has had with other billing software or services?
Will never use another one. Jaime Lozano, M.D., RADM CORP, Miami Florida
[Training and Support are] number one. Never farther than a phone call or an e-mail. Always resolved the issues. Jaime Lozano, M.D., RADM CORP, Miami Florida
Iridium Suite has improved the insurance turn around, AR management, and improved our cash flow. Carl Bogardus, M.D., Director of Clinical Services; O.U. Medical Center, Oklahoma City, OK.
Their customer support is great! The training was very organized and comprehensive. Any support needed has always been met with prompt responses and courteous assistance. They are very dedicated to getting Iridium Suite working at its full potential for your practice. Daphne Palmer, M.D., Northern Nevada Radiation Oncology, Reno, NV
Iridium Suite has proven to be great at supporting my billing workflow. The technical and training support staff are very quick to respond and assist with any problems. Their responsiveness improves my ability to complete my own work. Tana Rael, Billing Manager, Four Corners Radiation Oncology, Farmington, NM
[Iridium Suite] is a complex program. It does more than other programs. It requires complete training to achieve full value. Carl Bogardus, M.D., Director of Clinical Services; O.U. Medical Center, Oklahoma City, OK.
Training is excellent, and is provided in detail by the Iridium Suite personnel. Carl Bogardus, M.D., Director of Clinical Services; O.U. Medical Center, Oklahoma City, OK
It is very difficult to find knowledgeable people who understand radiation oncology coding and billing. With increasing scrutiny of radiation oncology services and billing, I find it necessary to have billing software that understands our specialty. Mary Alice Streeter, CPA CPME, Administrator; The Cancer Treatment Center, Wooster, OH
I would say that all other billing software programs have been useable, but not user friendly and intuitive like Iridium Suite. Most software programs require you to be an expert in the software, while Iridium Suite does most of the “thinking” for you. The look of it is supreme which doesn’t make work seem like work. Billing Manager, Northern Nevada Radiation Oncology, Reno, NV
Iridium Suite is the ideal billing software for our needs because it deals directly with Radiation Therapy. Tana Rael, Billing Manager, Four Corners Radiation Oncology, Farmington, NM
The training staff is very knowledgeable with the software, and provides great tips navigating the software. The staff is friendly and easy to work with and understands radiation oncology practices. My questions by e-mail or phone calls receive a quick response. Billing Manager, Northern Nevada Radiation Oncology, Reno NV
The employees like the system and it has allowed me to keep the number of billing personnel under control. Jaime Lozano, M.D., RADM CORP, Miami Florida
I’ve used billing services and other systems to handle my billing, with Iridium Suite more charges are successfully collected using far less resources. Daphne Palmer, M.D., Northern Nevada Radiation Oncology, Reno NV
The claim payment turnaround time has increased 150% since using this software. Billing Manager, Northern Nevada Radiation Oncology, Reno NV
I would recommend Iridium Suite without hesitation. Mary Alice Streeter, CPA CPME, The Cancer Treatment Center, Wooster OH
The other systems I’ve used to bill for Radiation Oncology are far too difficult to navigate. Iridium Suite is very user friendly. It eliminated so much mundane work my staff and I had been doing for years with other systems. Daphne Palmer, M.D., Northern Nevada Radiation Oncology, Reno NV
As a seasoned biller, I find the work flow process offered by Iridium Suite an integral part in streamlining our practice and maximizing our profits in a very short period of time. Billing Manager, Northern Nevada Radiation Oncology, Reno NV
The Iridium staff is very receptive to questions and suggestions, and I have found that they will do anything within reason to help your billing staff. Mary Alice Streeter CPA CMPE, Administrator; The Cancer Treatment Center, Wooster, OH
Due to the impending elimination of our paper medical records, we needed to find a way to capture our radiation oncology charges electronically. [With Medical Business Systems] all of our many questions were answered and all of uncertainties about "losing control" by automating the process were quickly put to rest.
Michelle Ludwig, Cancer Care Specialists, Boynton Beach, FL
The automated payment posting process has significantly reduced the time required for this task and has improved accuracy as well.
Michelle Ludwig, Cancer Care Specialists, Boynton Beach, FL
Once the decision was made [to purchase Iridium Suite], the process progressed quickly and smoothly. The customer service representative did an excellent job with all the information and forms required for the transition to not just the new software, but the claims clearing house as well.
Michelle Ludwig, Office Manager, Cancer Care Specialists, Boynton Beach, FL
The software includes many customizable features that are definitely valuable for practices that have numerous physicians and/or locations.
Michelle Ludwig, Office Manager, Cancer Care Specialists, Boynton Beach, FL
The level of initial training offered is quite extensive and any subsequent issues or questions are addressed very quickly, most often within just an hour or so.
Michelle Ludwig, Office Manager, Cancer Care Specialists, Boynton Beach, FL
Our radiation oncology center uses Varian Aria and Iridium Suite interfaces completely, importing an entire day's work within a few minutes.
Michelle Ludwig, Office Manager, Cancer Care Specialists, Boynton Beach, FL
Theturnaround time for claim processing and seamless integration with AR management has paid for the annual investment many times over.
Samuel Hughes, M.D. MBA, Radiation Associates of the Virgin Islands, P.C., St Thomas, V.I.
As my colleagues scrambled around for 5010 compliance, I made one phone call and got an almost immediate response reaffirming Iridium Suite's readiness...and I wasn't surprised.
Samuel Hughes, M.D. MBA, Radiation Associates of the Virgin Islands, P.C., St Thomas, V.I.
Best decision I made when starting the practice. Iridium Suite and the entire MBS start-up team allowed my practice to get up and generating revenue in almost record time. Samuel Hughes, M.D., MBA, Radiation Associates of the Virgin Islands, St. Thomas, V.I.
The ability to avoid giving percentages of each shrinking reimbursement dollar away to a larger billing company or paying multiple times for the cost of remote, impersonal billing services is a welcome change. Ask your other colleagues how many of them are happy with these other types of billing services. Samuel Hughes, M.D., MBA, Radiation Associates of the Virgin Islands, St. Thomas, V.I.
