Recently I had the opportunity to speak with several billers from a wide spectrum of practice types and specialties.  I was confronted with many complaints about how their current medical billing systems were counterproductive to an optimum workflow.

 

Their hands have been tied by limitations in the functionalities that are available in their software.  Some of the biggest sufferers are using billing systems that were thrown together as a package deal with their electronic health record (EHR).  While these do provide some convenience in having all patient data in one system, they are typically lacking important billing and practice management functionalities.

 

Some of those most important functionalities are built-in claim scrubber, monitoring of electronic claims processing, automated ERA adjudication, paperless accounts receivables and customizable report scheduling.  All of these plus many more are available to you in the best medical practice management system, Iridium Suite.  Get your free demo today!

 

Some are stuck with manually entering patient demographic and charge data even though the EHR already contains all this information. Why should work have to be done twice?  It is both time inefficient and increases chances for data errors.

 

 

By utilizing a standard data format called HL7 Medical Business Systems created the Connectivity Clearinghouse that is able to exchange patient data with any EHR system.  This special technology can be used to import and export data with the billing software Iridium Suite or even other medical practice management systems.

 

 

I even heard a story about one billing department that needed to have a specified “liaison” that is designated to work with the software company in order to fix issues that they encounter with the software.  That concept seemed efficient at first. But then I started to think, why are there so many issues that they need a person for that?  Kind of scary, don’t you think?

 

 

Clients using Iridium Suite don’t need a liaison.  We pride ourselves on top notch one on one customer service and a thorough beta testing process that virtually eliminates customers being inconvenienced by numerous software bugs.